Return Eligibility Window

You are allowed to submit a return request within 30 calendar days after delivery confirmation. Returned footwear must stay unused, free of scuffs or dirt, and must come with original shoe boxes, labels and all accompanying accessories intact. Worn or damaged items caused by customer use cannot qualify for return approval.

Cost Allocation for Returns

If items arrive defective, damaged in transit or you receive incorrect goods, Kedshoe.Shop covers associated return shipping expenses and processes your full refund. For returns caused by personal preference, poor fit or change‑of‑mind, the customer is responsible for return shipping fees. Initial checkout shipping cost is non‑refundable.

Return & Refund Workflow

Get in touch with our support email to launch your return request. Once our warehouse receives and inspects returned goods, we initiate your refund within 1‑3 business days. Refunds go back to your original payment source. Actual fund arrival depends on your bank’s processing cycle.

Excluded Merchandise

Products marked clearance or final‑sale on product pages cannot be returned or exchanged.